Shipping & Delivery
We ship to over 100 countries. You can track the progress of the preparation and delivery of your order by logging into your account. You will receive an email with the tracking link when your order is dispatched, allowing you to follow its progress.
Please note that the content of your order and the delivery address cannot be changed once the order has been placed.
The cost of delivery is subject to change based on the specific country.
For more information, please visit our FAQ page.
Delivery can be made to any address as long as the address at which your payment card is registered is also on your order. All deliveries must be signed for (except items sent by regular post, which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods. When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. All delivery timescales are subject to product and delivery slot availability.
Delivery normally takes 5 days including processing time, subject to availability. However, the delivery may take up to 7+ working days. The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses. Delivery will be between the hours of 7am and 6 pm; we are unable to confirm a time.
Lolamir will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way. Whilst every reasonable effort shall be made to keep to any delivery date, the delivery time shall not be of the essence. Lolamir shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly from any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
Orders placed before 2:00pm, Monday - Friday, are processed within 1-2 days. Orders placed during the weekend will be processed on the next business day.
Orders shipped within the U.S. are delivered within 2 - 4 business days excluding processing time. International orders are delivered within 4 - 7 days.
Domestic (contiguous United States)
Standard Shipping (2 - 4 days) - $25.00 or FREE for orders over $500
International & non-contiguous U.S.
Standard International (4 - 7 days) - $45 or FREE for orders over $500.
All orders are accompanied by a tracking number that is provided by the shipping carrier, we will update your order with the tracking information when your order ships.
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will automatically apply to your order.
Lolamir shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Cancellation of Orders
You can cancel your order before shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by emailing us at email@example.com or phoning us.