RETURN POLICY
Because every Lolamir piece is made to order and personalized to your specifications, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
However, if your order arrives damaged, defective, or materially different from what was ordered, we will absolutely make it right. Please see below for how to report an issue.
Please contact us at info@lolamir.com within 7 days of delivery with:
1. Your order number
2. A clear photo of the damage
3. A brief description of the issue
We will review and arrange a replacement or refund as appropriate. We take great care in packaging, but if something went wrong in transit, we'll take care of it.
